Advanced Support Services

Mitec Advance Support Services for IFS Applications

The Mitec ERP Journey

Implementation

  • Project Delivery
  • Functional Application Consulting
  • Technical Consulting
Find Out More

Mitec Advanced Support Services for IFS is a configurable suite of services designed for IFS customers running their business on older versions of IFS Applications such as 9, 8 and 7.5 etc…

This is a completely tailored service offering, created to meet the specific support requirements for customers who are dependent on these older versions of the IFS solution.

When you contact Mitec, you will obtain top quality, hassle-free & cost-effective services. Our team of experts is ready to assist you and fix your technical issues but also as standard we will advise you on how to avoid the problem happening again.

Mitec will partner with you through all elements of your ERP journey, not just the implementation project we are here for the journey.

The table below details the range of support service option provided by Mitec that can be packaged together to create a tailored support service bundle for each customer specific needs.

Service Package Description
Business Process Review Optimise your business processes to realise operational efficiencies and reduce cost.
Functional Assessment Is there additional functionality available that could deliver more value from your investment.
Success Manager Get dedicated support and guidance from an expert that knows your business systems inside out.
Proactive Monitoring Keep your IFS applications running smoothly with tailored alerts and guidance.
Admin Assistance Give time consuming tasks to our IFS certified consultants.
Technical Health Check Ensure technical efficiency and best practice adoption.
Roadmap planning Project management of additional application roll outs.
Business reporting Design and development of business reports and dashboards.
End User training Delivery of training packages for IFS, tailored to individual business’s needs.

How it works

Mitec Advanced Support Services are available as either a pre-paid package, as deliverable milestone payments or as a monthly subscription fee subject to the customers specific requirements.

Mitec support services are available Monday- Friday between 8:30am & 5:30pm

For a free consultation and quotation, please contact us today.